Sometimes we approach the challenge of sharing data with others as if we were trying to con a pet into taking a pill. We think that our audience is too busy, disinterested, or distracted to focus on the data. So we wrap it in something that attracts their attention and feed it to them as quickly as possible. The problem with this approach is that it may get the data into their brains—momentarily—but it won’t stay there long. See where the pill ends up in this video.
If we want others to LEARN from the data — which involves not only retaining it but also drawing knowledge from it and applying that knowledge in the future — then we need a different approach. Daniel Kahneman’s Thinking Fast and Slow can help us.
First a little background on how the brain works, according to the evidence Kahneman presents. For learning to happen, information first must get past System 1 of our brains. This is where fast thinking happens. System 1 is the harried gate keeper, madly processing all of the information that comes in through our senses, pitching most of it, keeping only what is deemed necessary. But making it through the gate is only half the battle. Once in, information confronts System 2. This is the part of the brain that allows for conscious thought or slow thinking. The problem is that System 2 is lazy. Conscious thought is hard, and System 2 is always looking for an excuse to avoid it. However, if System 2 engages with information, the resulting knowledge can find its way to long-term memory and learning happens.
So the challenge when presenting data is to make it past System 1 AND engage System 2. Let’s consider a series of vizes from Harvard Business Review (HBR) that I think meets both parts of this challenge. Yes, it’s an example from the for-profit world, but could easily work with nonprofit data. See snapshot of the first viz in the series below .
